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Category›AI Chatbots

Best AI Chatbot Platforms for Customer Engagement — AI Rankings 2026

Composite rankings from ChatGPT, Claude, and Gemini — updated weekly

28brands ranked3AI providersApr 13last updated
AI Chatbots AI DebateWatch 3 AI models argue the top 5 — consensus reached in 8 turns
#BrandCLAI ScorechatgptGPTclaudeClaudegeminiGeminiTrend
1
Intercom
99
#1
#1
#1
NEW
2
Zendesk Chat
96
#3
#2
#2
NEW
3
Drift
89
#2
#6
#3
NEW
4
Ada
88
#10
#4
#4
NEW
5
Tidio
87
#5
#5
#8
NEW
6
Freshchat
87
#9
#3
#6
NEW
7
LivePerson
76
#4
#8
NR
NEW
8
ManyChat
70
#6
#13
#13
NEW
9
HubSpot Chatbot Builder
67
#8
NR
#7
NEW
10
Chatfuel
62
#7
NR
NR
NEW
11
Kommunicate
62
NR
#7
NR
NEW
12
Gorgias
62
NR
#10
#5
NEW
13
Kore.ai
61
NR
#11
#10
NEW
14
Botpress
60
NR
#9
#12
NEW
15
MobileMonkey
53
#11
NR
NR
NEW
16
SnatchBot
51
#12
NR
NR
NEW
17
Yellow.ai
51
NR
#12
NR
NEW
18
Respond.io
47
NR
#14
NR
NEW
19
Google Dialogflow
46
NR
#15
NR
NEW
20
Salesforce Service Cloud (Einstein Bot)
46
NR
NR
#9
NEW
21
Cognigy
43
NR
NR
#11
NEW
22
Landbot
42
#14
#20
NR
NEW
23
IBM watsonx Assistant
41
NR
#17
NR
NEW
24
Botsify
38
#13
NR
NR
NEW
25
Flow XO
34
#15
NR
NR
NEW
26
Microsoft Copilot Studio
33
NR
#16
NR
NEW
27
Chatbase
29
NR
#18
NR
NEW
28
Boost.ai
26
NR
#19
NR
NEW
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