RESPECTARIUM·Leaderboard
Category›AI Customer Support

Best AI Customer Support Agents — AI Rankings 2026

Composite rankings from ChatGPT, Claude, and Gemini — updated weekly

28brands ranked3AI providersApr 13last updated
AI Customer Support AI DebateWatch 3 AI models argue the top 5 — consensus reached in 10 turns
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AI Disagreement Detected

Claude ranks Intercom #1 while ChatGPT ranks Zendesk AI #1. Highlighted cells show where individual AI rankings diverge from the composite. The truth isn’t singular — AI doesn’t agree.

#BrandCLAI ScorechatgptGPTclaudeClaudegeminiGeminiTrend
1
Intercom
98
#2
#1
#1
NEW
2
Zendesk AI
97
#1
#2
#2
NEW
3
Ada
93
#4
#4
#3
NEW
4
Forethought
81
NR
#3
#4
NEW
5
Freshdesk
80
#3
NR
#5
NEW
6
Salesforce Agentforce
77
NR
#5
#6
NEW
7
Kustomer
73
#6
#6
NR
NEW
8
Drift
71
#5
NR
#7
NEW
9
Freshdesk (Freshworks)
62
NR
#7
NR
NEW
10
LivePerson
59
#8
NR
#12
NEW
11
Yellow.ai
59
NR
NR
#8
NEW
12
Zoho Desk
58
#7
#13
NR
NEW
13
Capacity
57
NR
#9
NR
NEW
14
Ultimate.ai
57
NR
NR
#9
NEW
15
Tidio
55
#9
#12
NR
NEW
16
Helpshift
50
#10
#15
NR
NEW
17
Gorgias
49
NR
#8
NR
NEW
18
Pylon
45
NR
#10
NR
NEW
19
Hiver
44
NR
#11
NR
NEW
20
Sprinklr AI
44
NR
NR
#10
NEW
21
Cognigy.AI
42
NR
NR
#11
NEW
22
Moveworks
37
NR
NR
#13
NEW
23
Gainsight AI
35
NR
NR
#14
NEW
24
Yuma AI
32
NR
#16
NR
NEW
25
Sierra
30
NR
#17
NR
NEW
26
Decagon
28
NR
#18
NR
NEW
27
Maven AGI
26
NR
#19
NR
NEW
28
Assembled AI
24
NR
#20
NR
NEW
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