RESPECTARIUM·Leaderboard
Category›Customer Success

Best Customer Success Platforms for SaaS — AI Rankings 2026

Composite rankings from ChatGPT, Claude, and Gemini — updated weekly

30brands ranked3AI providersApr 13last updated
Customer Success AI DebateWatch 3 AI models argue the top 5 — consensus reached in 7 turns
#BrandCLAI ScorechatgptGPTclaudeClaudegeminiGeminiTrend
1
Gainsight
99
#1
#1
#1
NEW
2
Totango
90
#3
#4
#7
NEW
3
ClientSuccess
88
#4
#7
#6
NEW
4
ChurnZero
85
#2
NR
#2
NEW
5
Custify
81
#8
#6
#8
NEW
6
Planhat
78
#5
NR
#5
NEW
7
Vitally
76
NR
#3
#4
NEW
8
ChurnZero
74
NR
#2
NR
NEW
9
Catalyst
72
NR
#8
#3
NEW
10
Planhat
67
NR
#5
NR
NEW
11
UserIQ
64
#7
NR
#10
NEW
12
Strikedeck
63
#6
NR
NR
NEW
13
Natero
56
#9
NR
NR
NEW
14
Akita
54
#10
NR
NR
NEW
15
Amity
47
NR
NR
#9
NEW
16
Pylon
46
NR
#9
NR
NEW
17
Userpilot
45
NR
#10
NR
NEW
18
Zendesk
45
NR
#17
#16
NEW
19
Salesforce Service Cloud
45
NR
#19
#14
NEW
20
HubSpot Service Hub
44
NR
#11
NR
NEW
21
Intercom
42
NR
#18
#15
NEW
22
Strikedeck (by Medallia)
42
NR
NR
#11
NEW
23
Velaris
41
NR
#12
NR
NEW
24
Rocketlane
40
NR
NR
#12
NEW
25
UserGuiding
38
NR
#13
NR
NEW
26
Freshdesk
38
NR
#16
NR
NEW
27
EverAfter.ai
38
NR
NR
#13
NEW
28
Front
37
NR
#14
NR
NEW
29
Hiver
34
NR
#15
NR
NEW
30
Customerscore.io
22
NR
#20
NR
NEW
Share