RESPECTARIUM·Leaderboard
Leaderboards›Live Chat

Best Live Chat and Conversational AI Tools — AI Rankings 2026

Composite rankings from ChatGPT, Claude, and Gemini — updated weekly

26brands ranked3AI providersMay 31last updated
Live Chat AI DebateWatch 3 AI models argue the top 5 — consensus reached in 7 turns
#BrandCLAI ScorechatgptGPTclaudeClaudegeminiGeminiTrend
1
Intercom
99
#1
#1
#1
—
2
Zendesk Chat
95
#3
#2
#3
—
3
Drift
94
#2
#3
#2
—
4
LiveChat
88
#4
#4
#9
—
5
Freshchat
88
#6
#8
#4
▲ +3
6
Tidio
87
#5
#5
#8
▼ -1
7
Crisp
80
#7
#7
#10
—
8
HubSpot Live Chat
72
NR
#6
#5
▼ -2
9
Olark
70
#8
#9
NR
—
10
Ada
60
NR
#15
#7
▲ +2
11
ChatBot
58
#9
NR
NR
▼ -1
12
Brevo Conversations
56
NR
#10
NR
▲ +10
13
JivoChat
54
NR
#11
NR
▲ +5
14
Gorgias
53
NR
NR
#6
▼ -3
15
Nextiva
52
NR
#12
NR
—
16
Comm100
49
NR
#13
NR
▼ -2
17
Kayako
47
NR
#14
NR
NEW
18
ManyChat
44
#10
NR
NR
▲ +1
19
Yellow.ai
42
NR
#16
NR
▲ +1
20
Salesforce Service Cloud (Messaging)
42
NR
NR
#11
NEW
21
Kustomer
41
NR
NR
#12
▲ +3
22
Chatbase
40
NR
#17
NR
NEW
23
Kore.ai
38
NR
#18
NR
NEW
24
Chatwoot
37
NR
NR
#13
▼ -7
25
Amazon Lex
25
NR
#19
NR
NEW
26
Microsoft Copilot Studio
24
NR
#20
NR
NEW
Share