Freshservice AI Ranking — What ChatGPT, Claude & Gemini Say

Snapshot from May 3, 2026

AI Visibility Score (CLAI Rank)45 / 100

45/ 100

As of May 3, 2026(archived cycle)

Not ranked by ChatGPT

Claude#10

Cloud-based ITSM solution combining ticketing with asset management. Best for IT teams needing incident, problem, and change management.

AudienceMid-market IT teams, companies needing ITSM with light asset tracking, internal IT support operations

PricingMid-range

StrengthCombines IT service management with built-in CMDB and asset tracking, offering clean interface for IT-focused support operations.

ContextNiche Fit

Confidence

80%

Not ranked by Gemini

CLAI Score History